Wine Shipments & Pick Ups from GSN

Shipping FAQs

How do I ship my wine?

Shipping availability is based on regulation at your destination. Global Storage Network (GSN) partners with multiple carriers to offer convenient, cost-effective options for you to ship your wines to as many locations as possible.

Thanks to GSN’s carrier partnerships, you can schedule your wines to ship online through your account and we'll simply bill you for the charges.

Get started and schedule your wines to ship from your GSN Stored Inventory page or a redirect there from the Shipping & Storage page of your WineBid account.

Please use the wine shipping calculator to see estimated rates and transit times for the shipping options available to your location. We strongly recommend shipping to a commercial address, or an address where an adult is always present, to ensure delivery on the first attempt.

Due to the pandemic, transit times may be delayed and delivery dates are not guaranteed by the carrier. Please plan accordingly.

Can you ship to my state or country?

Shipping availability is based on regulation at your destination. Global Storage Network (GSN) partners with carriers to offer convenient shipping to as many locations as possible for you to use when you ship your wine.

If the partnered shipping options we offer aren’t accepted in your location or don’t meet your needs, you can release your wines to a 3rd party shipper instead. To do so, select Other – 3rd Party when you click the Schedule Shipment or Pick Up button from your GSN Stored Inventory page or a redirect there from the Shipping & Storage page of your WineBid account. Select your shipper on the following screen. Once your 3rd party shipper pick up request is received, we’ll contact your shipper to schedule pick up, prepare your order, and complete transfer paperwork at no cost to you.

International shipping information:

Recipient is responsible for all duties and customs charges incurred in shipping.
Due to import restrictions wines shipped to an international address cannot be returned for any reason.

How much does it cost to ship my wine?

Please use the wine shipping calculator to see estimated rates and transit times to ship 1-12 bottles (750ml) to your location. If you are shipping more than 12 bottles, use the calculator for the additional quantity. Shipping rates will also always be quoted on screen at the time you are scheduling your ship date. Rates will be more economical when you maximize the number of bottles that ship together in a box. You can easily select only the bottles you want to ship from your GSN Stored Inventory page or a redirect there from the Shipping & Storage page of your WineBid account.

Wines are packed in the quantities below, based on format size:

BOX SIZE BOTTLE SIZE

12-pack 750ml or smaller combined

6-pack 1.5l or 1.5l & 750ml combined

1-pack 3.0l or larger are packed in individual boxes

*Champagne or odd shaped bottles may not always fit in a standard 12-pack box.

Upgrade your membership tier to save on shipping costs. Pro members save 25% on standard shipping costs and Collector members save 10% on standard shipping costs when scheduled on their GSN account.

For shipping costs and packing configurations of large format bottles, please contact GSN Customer Service for assistance by chat, phone at (877) 848-1828 or email at service@globalstoragenetwork.com.

What is your weather policy for shipping wine?

Most customers choose to ship weather permitting, which means wine shipments are not released until temperatures are between 20°F and 80°F at our Napa, CA warehouse and your shipping destination. During these times, your wines remain safely stored in our warehouse even if you have selected a ship date. Ship dates scheduled when weather does not permit will automatically be canceled. Depending on your location, expedited and temperature-controlled shipping options are available.

If you would like to ship your wine as quickly as possible no matter the weather, select Ship Regardless of Weather when scheduling your ship date online or email GSN customer service to provide your waiver. This means you understand that the risks of shipping wine in hot or cold weather include fresh seepage, elevated or depressed corks, and more. You elect to waive GSN’s weather policy and ship your wines regardless of the weather, accepting that no claims can be made on the condition of the wines upon delivery.

How do I get my wines out of storage?

Schedule a pick up or shipment of your wines conveniently from your GSN Stored Inventory page or through a redirect from the Shipping & Storage page of your WineBid account. More information can be found in the Pick Up and Shipping sections below.

Where can I see a list of my stored wines?

All wines, OWC, and pre-arrivals that you haven’t picked up or shipped will show on your Stored Inventory page.

Your wines are safely stored at GSN until you are ready to retrieve them.

Below are the most frequently asked questions when it comes to shipping or picking up your wines.

We want your shipping experience to be as customizable as possible, but we care about your wines.

For that reason, your shipments will not be released in extreme weather unless you specifically provide your waiver to do so.

Shipping Options

Shipping availability is based on regulation at your destination. Global Storage Network (GSN) partners with multiple carriers to offer convenient, cost-effective options for you to ship your wines to as many locations as possible. Use our Shipping Calculator to see current options.

By scheduling a ship date directly from your account, you will use shipping services contracted and billed by GSN. This authorizes us to pack your shipment in custom Styrofoam shippers, release them to the carrier, and bill your payment method directly. Invoice and tracking emails are automatically sent to your email address on file.

For locations where these contracted shipping services aren’t available or don’t meet your needs, you are welcome to use the services of outside carriers instead. A list of local third-party wine shipping companies is below. These are companies our customers work with regularly and who pick up from our storage facility on a weekly basis.

Weekly Pick Up and Shipping

Aero Packing – American Canyon, CA Contact by email / (707) 554-2088

Stagecoach Express – Napa, CA www.stagecoachexpress.com / (707) 257-1888

Carton & Crates – Napa, CA www.cartonsandcrates.com / (707) 224-7447

All Ways Cool – Santa Rosa, CA www.allwayscool.com / (707) 545-7450

Consolidation, Freight Forwarding, & International Shipping

JF Hillebrand USA Inc – Sonoma, CA (707) 996-5686

Nippon Express USA – San Francisco, CA (650) 827-3100

Yamato Transport – Newark, CA (650) 324-9666

Premium Wine Delivery – Dallas, TX (214) 560-2501

ship my wines

Pick Up FAQs

Can I pick up my wines in person?

Certainly! If you’re local, visiting the area, or have friends or family over 21 years of age picking up for you, you’re welcome to schedule a pick up appointment at our facility in the American Canyon area of Napa. Curbside pick up appointments can be scheduled conveniently from your GSN Stored Inventory page. Appointments are required for curbside pick up and drop-ins cannot be accommodated. Orders that are not picked up as scheduled are subject to a restocking fee.

Can I stop by when I’m in the area to pick up my wines?

Appointments are required as your wines are in storage and time is required to pull your bottles and prepare them for pick up. We cannot accommodate will-call requests. Schedule your curbside pick up appointment conveniently from your GSN Stored Inventory page. Curbside pick up appointments are available Monday through Friday, 9am-5pm (excluding major holidays). Orders that are not picked up as scheduled are subject to a restocking fee.

What are your curbside pick up procedures?

Please arrive to the GSN facility on the scheduled date and time for your pick up appointment. When you arrive, pull up in front of the building in between the banners and cones in our parking lot and stay with your vehicle. Our staff will greet you and retrieve your order so you can load it into your vehicle.

How can I arrange for a 3rd Party Shipper to pick up my wines?

Please go to your GSN Stored Inventory page. Select your wines and choose Other – 3rd Party from the Schedule Shipment or Pick Up button. The following page will have a dropdown menu of popular local 3rd party shipping vendors, or you can provide the direct contact information for the company you’d like to release your wines to. This authorizes GSN to contact your shipper and make arrangements on your behalf to schedule a date and release your wines to them.

Most shippers are in the area for scheduled pick ups once or twice weekly. Please allow 1-3 business days for GSN to schedule a pick up date with your shipper as availability varies. Time sensitive requests always need to be made by phone.

Pick Up My Wines